Front Line Associate - Branch & Customer Service

Vantage Financial Corporation; Cainta; On-site; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life Ins.

Rice Subsidy

Uniform

Other remuneration packages

subject to company policies

Job summary

Vantage Financial Corporation in CAINTA, Rizal is seeking a passionate Front Line Associate (full-time) to handle client interactions, promote e-Biz and Western Union services, and support branch operations. The role emphasizes cash handling and customer service, with opportunities to contribute to product launches and promotions.

The ideal candidate graduates from any 4-year course, has a pleasing personality, and is preferably near the work location.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences' an advantage but not required

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Pleasing personality

Education

4-year degree

Job description

Vantage Financial Corporation in CAINTA, Rizal is seeking a passionate Front Line Associate (full-time) to handle client interactions, promote e-Biz and Western Union services, and support branch operations. The role emphasizes cash handling and customer service, with opportunities to contribute to product launches and promotions.

The ideal candidate graduates from any 4-year course, has a pleasing personality, and is preferably near the work location.