Customer Service & Cash Handling Specialist

Vantage Financial Corporation; Los Baños; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life insured

Rice Subsidy

Uniform

Other remuneration packages

Job summary

Vantage Financial Corporation is seeking a Front Line Associate (full-time) at our Laguna branch to deliver customer service and handle OTC transactions, while promoting e-Biz and cross-selling services like Western Union. The role also covers branch operations and daily cash activities.

The ideal candidate is a graduate of any 4-year course with a pleasant personality; cash handling and customer service experience are advantageous though not required.

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Cash handling

Customer service

Communication

Pleasant personality

Education

Graduate of any 4 year course

Job description

Vantage Financial Corporation is seeking a Front Line Associate (full-time) at our Laguna branch to deliver customer service and handle OTC transactions, while promoting e-Biz and cross-selling services like Western Union. The role also covers branch operations and daily cash activities.

The ideal candidate is a graduate of any 4-year course with a pleasant personality; cash handling and customer service experience are advantageous though not required.