Front Desk & Visitor Experience Specialist

CBRE Asia Pacific; Muntinlupa; On-site; PHP 246,000 - 335,000; Full time

Job summary

CBRE Asia Pacific is seeking a receptionist to provide administrative support within the Workplace Experience team in Muntinlupa, Philippines. You will greet visitors, answer calls, set up meeting rooms, and help with basic clerical duties to keep the office running smoothly.

You will follow established procedures under close supervision, deliver courteous customer service to clients and visitors, and help coordinate hospitality and facility services as needed.

Qualifications

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Responsibilities

• Receive and direct incoming calls to appropriate personnel and voicemail.
• Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols.
• Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed.
• Perform general clerical duties including distributing office faxes and packages and ordering office supplies.
• Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc.
• Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

Skills

Communication skills

Organizational skills

Microsoft Office

Customer service

Data entry

Education

High School Diploma or GED

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

CBRE Asia Pacific is seeking a receptionist to provide administrative support within the Workplace Experience team in Muntinlupa, Philippines. You will greet visitors, answer calls, set up meeting rooms, and help with basic clerical duties to keep the office running smoothly.

You will follow established procedures under close supervision, deliver courteous customer service to clients and visitors, and help coordinate hospitality and facility services as needed.