Front Desk & Visitor Experience Specialist

Team Global Facility Solutions Inc.; Muntinlupa; On-site; PHP 201,000 - 290,000; Full time

Job summary

Team Global Facility Solutions Inc. welcomes guests and manages front-desk operations in our office in the Philippines. The receptionist will greet visitors, handle calls, coordinate schedules, and maintain a professional, confidential environment.

Responsibilities include registering visitors, distributing mail, supporting administrative tasks, and liaising with internal departments to resolve inquiries. The role requires a courteous demeanor and attention to detail in a fast-paced setting.

Responsibilities

• Greet and welcome guests, visitors, clients, and employees in a professional and courteous manner.
• Answer, screen, and direct incoming calls to the appropriate person or department.
• Respond to inquiries and provide accurate information regarding company services, personnel, and office procedures.
• Manage visitor registration and maintain accurate visitor records.
• Receive and distribute incoming mails, documents, packages, and other deliveries.
• Coordinate appointments, meetings, and visitor schedules as needed.
• Maintain a clean, organized, and professional reception area.
• Assist with administrative tasks such as filing, encoding, photocopying, scanning, and document preparation.
• Coordinate with internal departments regarding visitor concerns, appointments, and other requests.
• Handle customer and visitor concerns promptly and professionally.
• Maintain confidentiality of company and client information.
• Perform other duties and responsibilities that may be assigned by the immediate supervisor.

Job description

Team Global Facility Solutions Inc. welcomes guests and manages front-desk operations in our office in the Philippines. The receptionist will greet visitors, handle calls, coordinate schedules, and maintain a professional, confidential environment.

Responsibilities include registering visitors, distributing mail, supporting administrative tasks, and liaising with internal departments to resolve inquiries. The role requires a courteous demeanor and attention to detail in a fast-paced setting.