Front Desk Officer / Concierge / Receptionist - BGC TAGUIG

Marie France Bodyline International, Inc.; Metro Manila; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Commission on top of basic pay

Medical/Health Insurance upon start

Life Insurance upon start

Paid holiday, Vacation, Sick and Mat

Dental Benefit

Day Shift Schedule

Training and development opportunities

Friendly and supportive work环境

Growth opportunities

Job summary

Marie France Bodyline International, Inc. in Metro Manila is seeking a customer‑focused Front Desk Officer to greet clients, manage appointments, handle inquiries, and maintain a welcoming, professional reception.

You will coordinate with therapists, process payments, support administrative tasks, and contribute to a smooth daily operation in a fast-paced beauty and wellness environment. Qualifications include a 4-year degree in Hospitality or related field, at least 1 year front‑of‑house

Qualifications

• Must be a 4-year graduate of Hotel/Restaurant Management, Tourism or equivalent.
• With at least 1 year related experience as a Frontliner in the hotel industry.
• WILLING TO WORK IN (FORT, ALABANG, PASAY)
• Excellent interpersonal, customer service and communication skills, with the ability to interact with clients and colleagues in a friendly and professional manner.
• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Proficiency in computer skills, including experience with booking software, Microsoft Office, and basic administrative tasks.
• Positive attitude, team-oriented mindset, and willingness to contribute to a collaborative and supportive work culture.

Responsibilities

• Greet clients and manage appointments to minimize scheduling conflicts.
• Handle inquiries and maintain a welcoming reception area.
• Process payments accurately and handle cash transactions.
• Coordinate with Therapists to ensure timely service delivery.
• Assist with filing, data entry, and maintaining client records.

Skills

Customer service

Interpersonal communication

Organizational skills

Multitasking

Computer skills

Education

Bachelor's degree in Hotel/Restaurant Management, Tourism or equivalent

Tools

Booking software

Microsoft Office

Job description

We are looking for customer-centric and motivated Front Desk Officers who have exceptional customer service skills and are passionate about providing a seamless and enjoyable experience for our valued clients. As a Front Desk Officer, you will play a crucial role in greeting clients, managing appointments, handling inquiries, and maintaining a welcoming and professional atmosphere.

Key Responsibilities:

Anticipate and address client needs and concerns proactively, striving to exceed their expectations and create memorable experiences.

Schedule appointments accurately, ensuring optimal utilization of available resources and minimizing scheduling conflicts.

Handle clients’ inquiries / concerns and daily schedules of the center

Process payments, handle cash transactions accurately and efficiently.

Coordinate with other team members, including Therapists, to ensure smooth operation and timely delivery of services.

Assist with administrative tasks, such as filing, data entry, and managing client records, to support the overall efficiency of the business.

Qualifications:

• Must be a 4-year graduate of Bachelor of Science in Hotel/Restaurant Management, Tourism or its equivalent.

• With at least one (1) year related experience as a FRONTLINER IN THE HOTEL INDUSTRY, a definite advantage

• WILLING TO WORK IN (FORT, ALABANG, PASAY)

• Excellent interpersonal, customer service and communication skills, with the ability to interact with clients and colleagues in a friendly and professional manner.

• Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively in a fast-paced environment.

• Proficiency in computer skills, including experience with booking software, Microsoft Office, and basic administrative tasks.

• Positive attitude, team-oriented mindset, and willingness to contribute to a collaborative and supportive work culture.

Perks and Benefits:

• Commission on top of basic pay

• Medical/Health Insurance upon start date

• Life Insurance upon start date

• Paid holiday, Vacation, Sick and Maternity Leaves

• Dental Benefit

• Day Shift Schedule

• Training and development opportunities to enhance your skills and advance your career in the beauty and wellness industry.

• Friendly and supportive work environment with a focus on work-life balance

• Opportunity to be part of a growing company and make a positive impact on clients' lives