Front Desk & Guest Experience Specialist

CBRE, Inc.; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

CBRE, Inc. in Manila is seeking a friendly Receptionist to greet clients, applicants, and visitors and to manage the front desk operations with warmth and efficiency.

You will own the lobby, coordinate meeting room schedules, arrange catering and equipment, and ensure security protocols while delivering courteous, attentive service to every guest and employee. You will handle mail and packages, manage conference room setups, and assist with daily logistics to keep the reception area running

Qualifications

• Greet clients, applicants, and visitors at the front desk with warmth and professionalism.
• Coordinate lobby activities and maintain visitor logs and security protocols.
• Provide courteous assistance to callers and direct them to the right staff.

Responsibilities

• Greet clients, applicants, and visitors, issue visitor and parking passes, and apply security protocols so every guest feels expected.
• Receive and direct incoming calls to the appropriate personnel or voicemail so callers reach the right person.
• Schedule and prepare meeting and conference rooms, including room setup, catering orders, and equipment, so meetings start on time.
• Request building and housekeeping services to maintain the condition of shared spaces.
• Arrange hospitality services for guests, including transportation, tickets, and reservations.
• Track incoming and outgoing packages, mail, and freight, and arrange messenger service.
• Handle general clerical duties, distribute faxes and packages, and order office supplies so employees have what they need.

Job description

CBRE, Inc. in Manila is seeking a friendly Receptionist to greet clients, applicants, and visitors and to manage the front desk operations with warmth and efficiency.

You will own the lobby, coordinate meeting room schedules, arrange catering and equipment, and ensure security protocols while delivering courteous, attentive service to every guest and employee. You will handle mail and packages, manage conference room setups, and assist with daily logistics to keep the reception area running