Guest Experience Concierge - Front Desk

Team Global Facility Solutions Inc.; Makati; On-site; PHP 180,000 - 300,000; Full time

Job summary

Team Global Facility Solutions Inc. is seeking a welcoming front desk professional in Makati, Philippines to greet guests, assist visitors and tenants, and maintain a clean, orderly lobby. You will act as the first point of contact, providing information and directions with a courteous, service-oriented mindset.

The role emphasizes professional appearance, strong communication, and the ability to coordinate with security and building management to ensure smooth daily operations.

Qualifications

• Friendly, cheerful front desk presence.
• Strong communication and interpersonal skills.
• Polite, service-oriented approach.
• Calmly and efficiently handle inquiries.
• Well-organized with attention to cleanliness.
• Coordinate with security and building staff as needed.

Responsibilities

• Welcome and assist guests, visitors, and tenants.
• Provide information, directions, and assistance as needed.
• Handle inquiries and concerns promptly.
• Coordinate with security and building management to support daily operations.
• Monitor the reception area to ensure cleanliness and order.
• Maintain a professional appearance and courteous attitude at all times.
• Perform other duties as assigned.

Skills

Customer service

Interpersonal skills

Communication

Professional appearance

Organizational skills

Job description

Team Global Facility Solutions Inc. is seeking a welcoming front desk professional in Makati, Philippines to greet guests, assist visitors and tenants, and maintain a clean, orderly lobby. You will act as the first point of contact, providing information and directions with a courteous, service-oriented mindset.

The role emphasizes professional appearance, strong communication, and the ability to coordinate with security and building management to ensure smooth daily operations.