Front Desk & Customer Experience Associate

KMC Solutions; Metro Manila; On-site; PHP 312,000 - 402,000; Full time

Benefits offered by this job

HMO + free dependent

Access to KMC pantry (MadMax Coffee, F

Fresh Fridge

Diverse learning & growth

Accessible Cloud HR platform (Sprout)

Above standard leaves

Job summary

KMC Solutions is looking for a Customer Experience Associate in Metro Manila to manage the reception, front desk, and tenant services with professionalism and a positive attitude. You will handle calls, greet visitors, and support general admin and facilities tasks.

The role offers competitive salary and benefits, including HMO for dependents, pantry access, and diverse learning opportunities. You will interact with executives and maintain high standards of service for internal and external

Qualifications

• Proven ability to handle front desk duties and basic admin tasks.
• Strong written and verbal communication skills.
• Capable of dealing with local staff and foreign clients.
• Excellent interpersonal and multitasking abilities.
• Willing to work night shifts and shifting schedules.
• Experience in hospitality or customer service is a plus.

Responsibilities

• Front desk management: answer calls, greet visitors, and handle inquiries.
• Coordinate mail handling, document filing, and basic admin tasks.
• Support conference room bookings and workplace issues resolution.
• Assist with office maintenance and vendor coordination for client requests under 20K.
• Provide exceptional customer experience and build relationships with members.

Skills

Excellent communication

Multitasking

Customer service orientation

Interpersonal skills

Team collaboration

Time management

Tools

MS Office

Job description

KMC Solutions is looking for a Customer Experience Associate in Metro Manila to manage the reception, front desk, and tenant services with professionalism and a positive attitude. You will handle calls, greet visitors, and support general admin and facilities tasks.

The role offers competitive salary and benefits, including HMO for dependents, pantry access, and diverse learning opportunities. You will interact with executives and maintain high standards of service for internal and external