Front Desk Associate

PrimaCare Dental; Laguna; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

Opportunities for promotion

Paid training

Promotion to permanent employee

Job summary

PrimaCare Dental is seeking a Front Desk Associate to manage day-to-day office tasks, including patient records, scheduling, and inventory of dental supplies. You will update daily/monthly reports and ensure smooth reception operations.

The role involves greeting patients, assisting with forms, handling payments, and supporting the treatment team as needed. Fresh graduates are welcome to apply and a professional, friendly demeanor is essential.

Qualifications

• Excellent communication skills and exceptional organizational skills.
• Time management and multitasking abilities.
• Ability to excel in customer service skills.
• Computer literacy in basic applications like Google Suite, Email and Microsoft Office.
• Outgoing personality and professional etiquette as front desk associate.
• Graduate of any four-year course. Fresh graduates are welcome to apply.
• Experience in Front Desk is an advantage but not required.
• Pleasing/delightful personality.

Responsibilities

• Open and close dental clinic according to the schedule.
• Maintain the cleanliness of the reception area and greet patients.
• Check daily schedules of patient appointments and update information.
• Collect payments at the time of treatment.
• Assist patients in completing forms and documentation.
• Check and update patient information in the system.
• Oversee patient relations and handle complaints.
• Schedule dentist daily and recall patients via calls/texts.
• Maintain daily and monthly reports and records.
• Monitor inventory and order dental supplies.
• Assist in the treatment room as needed.

Skills

Communication

Organizational skills

Time management

Multitasking

Outgoing personality

Professional etiquette

Google Suite

Microsoft Office

Email

Education

Four-year degree

Tools

Google Suite

Microsoft Office

Email

Job description

Job Description:

The Front Desk Associate is responsible for administering the day-to-day activities of the business office, including but not limited to: maintenance of the records of patients, scheduling of patients, inventory and order of dental supplies, and updating the daily and monthly report.

Reception Management

• Manage day-to-day operations of dental clinics. (e.g. open and close dental clinic according to the schedule).


• Maintain the cleanliness of the reception area.


• Check the daily schedules of the patient’s appointment.


• Maintain and do a liquidation of petty cash.


• Answer and respond to telephone calls with professionalism.

Patient Management

• Maintain a neat and clean reception area at all times and greet all the patients with courtesy.


• Assist patients to complete all necessary forms and documentations.


• Check and update patient information in the system.


• Oversee patient relations and handle patient complaints.


• Able to check the schedule of the dentist on a daily basis.


• Confirm and follow up upcoming appointments and recalling patients according to their scheduled date thru calls and text before and the day of their appointment.


• Collect payment from patients at the time of the treatment.


• Assist in the treatment room as needed.

Records Management

• Ensuring the accuracy of the daily Report, expense Report, monthly closing of accounting and some additional reports based on the assigned tasks per branch.


• Gather, update and accurately record the patient\'s information to the system.


• Securing complete charting and patient consent and treatment done must be scanned and uploaded and documented properly.

Inventory Management

• Monitor inventory and order dental supplies as needed.


• Monitor and make sure all dental supplies equipment is working properly.

Job Requirements

• Excellent communication skills and exceptional organizational skills.


• Ability to excel in customer service skills.


• Time management and multitasking abilities.


• Computer literacy in basic applications like google suite, email and Microsoft Office.


• Must have an outgoing personality and possess a professional etiquette as front desk associate.

Qualifications

• Graduate of any four (4) year course


• Fresh graduates are welcome to apply


• Experience in Front Desk is an advantage but not required


• With pleasing/delightful personality

Job Types: Full-time, Permanent

Benefits

• Opportunities for promotion


• Paid training


• Promotion to permanent employee