A dental clinic in Quezon City is seeking a Front Desk Officer to greet and assist patients, manage appointments, and maintain patient records. The ideal candidate holds a Bachelor's degree in any field and possesses excellent communication skills. Fresh graduates are encouraged to apply. Responsibilities include assisting with billing, coordinating schedules, and ensuring a clean reception area. This role offers a chance to develop interpersonal skills in a professional setting.
Qualifications
Less than 1 year of relevant experience is welcome; fresh graduates encouraged to apply.
Proficient in basic computer applications including MS Office and email.
Strong multitasking and organizational abilities are necessary.
Customer-focused with a professional demeanor and problem-solving mindset.
Proficiency in basic computer applications (MS Office, email, scheduling tools).
Responsibilities
Greet and assist patients in a warm and professional manner.
Handle appointment scheduling, confirmations, and follow-ups.
Manage patient records and ensure accurate data entry.
Manage patient records and ensure accurate data entry.
Process payments, issue receipts, and assist with billing concerns.
Coordinate with dentists and dental assistants regarding daily schedules.
Skills
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Customer-focused with a pleasant demeanor
Customer service
Scheduling tools
Education
Bachelor’s degree in any field
Tools
MS Office
Scheduling tools
Job description
Responsibilities
Greet and assist patients in a warm and professional manner
Handle appointment scheduling, confirmations, and follow-ups
Answer phone calls, emails, and patient inquiries
Manage patient records and ensure accurate data entry
Process payments, issue receipts, and assist with billing concerns
Coordinate with dentists and dental assistants regarding daily schedules
Maintain cleanliness and order at the reception area
Ensure patient confidentiality and comply with clinic policies
Qualifications
Bachelor’s degree in any field
Less than 1 year of relevant experience is welcome (fresh graduates encouraged to apply)
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Proficient in basic computer applications (MS Office, email, scheduling tools)
Customer-focused with a pleasant and professional demeanor