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Neksjob Philippines is seeking a Fresher Friendly Call Center Agent/Customer Service Representative for an on-site role in Quezon City. The position welcomes applicants with no prior experience and offers on-the-job training.
As the first point of contact, you will respond to inquiries, explain products and policies, resolve concerns, update records, and ensure every interaction delivers a positive customer experience.
On-site - Quezon City No Exp Required High/Senior High School Full-time
Chat
Equity Incentive Plan, Commission, Performance Bonus, Incentives
Job Training, Professional Development
As the first point of contact, call center agents provide timely and effective support to customers. They respond to inquiries, troubleshoot concerns, process transactions, update customer information, and ensure every interaction results in a positive customer experience.
Key Responsibilities:
Respond to customer calls and provide timely assistance.
Explain products, services, and company policies clearly.
Address customer concerns and find appropriate solutions.
Update customer accounts and maintain accurate records.
Record detailed notes for every customer interaction.