Fresher Friendly Call Center Agent/Customer Service Representative - Limited slot onl

Neksjob Philippines; Bacolod; On-site; PHP 200,880 - 279,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

NeksJob Philippines in Bacolod is seeking a fresher-friendly Call Center Agent/Customer Service Representative for a full-time, on-site role. No experience required; high school diploma accepted.

You will respond to inquiries, explain products and policies, and help customers complete transactions while maintaining accurate records. As the first point of contact, you will update accounts, record interactions in detail, and work to ensure every call ends with a positive experience.

Qualifications

• No experience required; suitable for fresh graduates or high school graduates.

Responsibilities

• Respond to customer calls and provide timely assistance.
• Explain products, services, and company policies clearly to customers.
• Address customer concerns and find appropriate solutions.
• Update customer accounts and maintain accurate records.
• Record detailed notes for every customer interaction.

Job description

Fresher Friendly Call Center Agent/Customer Service Representative - Limited slot onl

On-site - Bacolod No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

As the first point of contact, call center agents provide timely and effective support to customers. They respond to inquiries, troubleshoot concerns, process transactions, update customer information, and ensure every interaction results in a positive customer experience.

Key Responsibilities:

Respond to customer calls and provide timely assistance.

Explain products, services, and company policies clearly.

Address customer concerns and find appropriate solutions.

Update customer accounts and maintain accurate records.

Record detailed notes for every customer interaction.

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