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Neksjob Philippines is hiring a Fresher Friendly Call Center Agent/Customer Service Representative on-site in Palawan. This full-time role requires no prior experience and targets high school graduates seeking a start in customer service.
As the first point of contact, you will respond to inquiries, troubleshoot concerns, process transactions, update customer information, and ensure every interaction yields a positive customer experience. Training and professional development are provided.
On-site - Palawan No Exp Required High/Senior High School Full-time
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As the first point of contact, call center agents provide timely and effective support to customers. They respond to inquiries, troubleshoot concerns, process transactions, update customer information, and ensure every interaction results in a positive customer experience.
Key Responsibilities:
Respond to customer calls and provide timely assistance.
Explain products, services, and company policies clearly.
Address customer concerns and find appropriate solutions.
Update customer accounts and maintain accurate records.
Record detailed notes for every customer interaction.
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