Entry Level Call Center Agent Hiring - Immediate Start

Neksjob Philippines; Parañaque; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in Paranaque is hiring an entry level Customer Service Representative to support customers via phone, email, and chat. No experience required; high school diploma accepted; full-time on-site position.

You will resolve inquiries, provide product information, and document interactions while following company policies. Strong communication and basic computer skills are a must; training is provided.

Qualifications

• No prior experience required.
• Excellent communication and listening skills.
• Basic computer proficiency.

Responsibilities

• Manage inbound calls and assist customers with account details, product inquiries, and order updates.
• Clearly communicate company policies, available services, and account options to customers.
• Assess customer concerns and provide effective troubleshooting in a professional and composed manner.
• Resolve issues efficiently, with a focus on achieving first-contact resolution.
• Keep customer records updated and ensure all interactions and account changes are properly documented.

Skills

Excellent communication

Active listening

Basic computer proficiency

Education

High School Diploma or equivalent

Job description

Entry Level Call Center Agent Hiring - Immediate Start

On-site - Paranaque No Exp Required High/Senior High School Full-time

Job Description

Employee Recognition and Rewards

Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

Job Training, Professional Development

Join our team as a Customer Service Representative! You'll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We're looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency.

Main Responsibilities

Manage inbound calls and assist customers with account details, product inquiries, and order updates.

Clearly communicate company policies, available services, and account options to customers.

Assess customer concerns and provide effective troubleshooting in a professional and composed manner.

Resolve issues efficiently, with a focus on achieving first-contact resolution.

Keep customer records updated and ensure all interactions and account changes are properly documented.

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