Fresher Friendly Call Center Agent/Customer Service Representative - Limited slot onl

Neksjob Philippines; Davao del Sur; On-site; PHP 200,880 - 357,120; Full time

Benefits offered by this job

Equity Incentive Plan

Commission

Performance Bonus

Incentives

Job summary

Neksjob Philippines in the Philippines is seeking a Fresher Friendly Call Center Agent/Customer Service Representative to join our team. You will be the first point of contact, delivering timely support and guiding customers through product and policy explanations.

We offer an Equity Incentive Plan, Commission, Performance Bonus, Incentives, plus government mandated benefits and opportunities for professional development through structured training.

Responsibilities

• Respond to customer calls and provide timely assistance.
• Explain products, services, and company policies clearly.
• Address customer concerns and find appropriate solutions.
• Update customer accounts and maintain accurate records.
• Record detailed notes for every customer interaction.

Job description

Fresher Friendly Call Center Agent/Customer Service Representative - Limited slot onl

Job Description

Employee Recognition and Rewards

• Equity Incentive Plan, Commission, Performance Bonus, Incentives

Government Mandated Benefits

Professional Development

• Job Training, Professional Development

As the first point of contact, call center agents provide timely and effective support to customers. They respond to inquiries, troubleshoot concerns, process transactions, update customer information, and ensure every interaction results in a positive customer experience.

Key Responsibilities:

• Respond to customer calls and provide timely assistance.
• Explain products, services, and company policies clearly.
• Address customer concerns and find appropriate solutions.
• Update customer accounts and maintain accurate records.
• Record detailed notes for every customer interaction.