French Bilingual Representative (URGENT HIRING)

iOPEX Technologies Phil; Taguig; On-site; PHP 279,000 - 446,000; Full time

Benefits offered by this job

Competitive pay

Night differential pay

HMO coverage

Two guaranteed rest days per week

Annual reviews & salary increases

Easy-to-reach office location

Leave credits

Job summary

iOPEX Technologies Phil in Taguig is looking for a bilingual French Customer Service Specialist to support our French-speaking clients via inbound calls and emails. This onsite role requires night-shift scheduling and is based in Bonifacio Global City (BGC), Taguig.

You will handle queries, identify needs, and collaborate with the team to maintain high-quality service. Fluency in French and English and strong communication are essential; we offer competitive pay, weekly rest days, and benefits.

Qualifications

• Fluency in French and English required.
• Willing to work onsite on a night/shifting schedule in BGC, Taguig.

Responsibilities

• Providing excellent customer service and support to our French-speaking clients via inbound calls and emails
• Handling customer queries, complaints, and requests in a professional and timely manner
• Identifying customer needs and cross-selling or upselling relevant products and services
• Maintaining accurate records of customer interactions and following up as needed
• Collaborating with other team members to share best practices and improve customer satisfaction
• Adhering to company policies, procedures, and quality standards

Skills

French & English fluency

Job description

Be a Bilingual French Customer Service Specialist for our awesome team.

Responsibilities

• Providing excellent customer service and support to our French-speaking clients via inbound calls and emails

• Handling customer queries, complaints, and requests in a professional and timely manner

• Identifying customer needs and cross-selling or upselling relevant products and services

• Maintaining accurate records of customer interactions and following up as needed

• Collaborating with other team members to share best practices and improve customer satisfaction

• Adhering to company policies, procedures, and quality standards

Requirements

• Fluency in both French and English, with excellent communication and interpersonal skills

• Should be willing to work onsite on a night/shifting schedule in BGC, Taguig

Other info

• Work set up: Onsite

• Schedule: Shifting

• Salary Range: Your current and expected salary as well as your interview with the hiring managers will be considered for the offer

• Language: French and English

Why You’ll Love Working with Us

At iOPEX, we don’t just offer jobs—we help you grow a career you’ll love

Here’s what’s waiting for you:

• Competitive pay that values your skills

• Fun employee activities to keep things exciting

• Stable career with strong, long-term accounts

• Weekly learning sessions to level up your skills

• Fast career growth with clear paths to move up

• Easy-to-reach office location

• HMO coverage for your health & peace of mind

• Leave credits (with conversion options!)

• Night differential pay for eligible shifts

• Annual reviews & salary increases

• Two guaranteed rest days every week

Most importantly, you’ll be part of a people-first team where collaboration, growth, and good vibes are part of everyday work life.