Fraud Investigator | Risk & Analytics (Junior–Senior)

TATA Consultancy Services (Philippines) Inc.; Taguig; On-site; PHP 420,000 - 720,000; Full time

Job summary

TATA Consultancy Services Philippines Inc. is seeking a Fraud Analyst (Junior and Senior levels) to identify, investigate, and prevent fraudulent activities across financial transactions, customer accounts, cards, and digital platforms.

The role involves case management, risk assessment, and collaboration with compliance and risk teams. The position requires a Bachelor’s degree and 2–3 years of banking or fraud operations experience for mid-level roles, with senior roles needing 3–8 years.

Qualifications

• Bachelor's degree or higher in business, finance, or a related field.
• 2–3 years in banking/fraud ops for mid-level roles; 3–8 years for senior roles.
• Knowledge of card fraud, account takeover, identity theft, phishing, and first‑party fraud.
• Basic AML/KYC and transaction monitoring understanding.

Responsibilities

• Review alerts and suspicious transactions across cards, accounts, and digital channels.
• Analyze customer behaviour and transaction histories to identify patterns.
• Investigate potential fraud with evidence gathering and verification of legitimacy.
• Handle complex and high‑value cases, mentor junior investigators as needed.
• Prepare dashboards and reports on fraud trends and investigation outcomes.

Skills

Fraud investigation

Analytical thinking

Attention to detail

Communication skills

MS Excel

Education

Bachelor's degree

Tools

NICE Actimize

FICO Falcon

SAS

Job description

TATA Consultancy Services Philippines Inc. is seeking a Fraud Analyst (Junior and Senior levels) to identify, investigate, and prevent fraudulent activities across financial transactions, customer accounts, cards, and digital platforms.

The role involves case management, risk assessment, and collaboration with compliance and risk teams. The position requires a Bachelor’s degree and 2–3 years of banking or fraud operations experience for mid-level roles, with senior roles needing 3–8 years.