Real-Time Fraud Operations Analyst

MariBank Philippines, Inc. (A Rural Bank); Manila; On-site; PHP 334,800 - 558,000; Full time

Job summary

A financial institution in the Philippines is seeking a skilled individual for a role in Fraud Operations. The position requires reviewing system alerts to identify unauthorized transactions, engaging with customers for transaction validity confirmation, and analyzing accounts to spot new fraud trends. Ideal candidates should possess a Bachelor’s degree and have 1-3 years of relevant experience, particularly with debit and credit card fraud or digital banking. Strong analytical, problem-solving, and communication skills are essential.

Qualifications

• 1-3 years experience in Fraud Operations/Fraud Management.
• Experience with Debit/Credit Card Fraud and Digital Banking preferred.
• Knowledge of current fraud trends and critical thinking.

Responsibilities

• Review system alerts and identify unauthorized transactions.
• Contact customers to confirm flagged transactions.
• Analyze accounts to identify fraud trends.
• Propose system improvements and collaborate with stakeholders.

Skills

Analytical skills

Problem-solving skills

Communication skills

Interpersonal skills

Education

Bachelor’s degree in any related courses

Job description

A financial institution in the Philippines is seeking a skilled individual for a role in Fraud Operations. The position requires reviewing system alerts to identify unauthorized transactions, engaging with customers for transaction validity confirmation, and analyzing accounts to spot new fraud trends. Ideal candidates should possess a Bachelor’s degree and have 1-3 years of relevant experience, particularly with debit and credit card fraud or digital banking. Strong analytical, problem-solving, and communication skills are essential.