Fraud Investigator & Risk Analyst

Tata Consultancy Services Limited; Taguig; On-site; PHP 420,000 - 700,000; Full time

Job summary

Tata Consultancy Services in Taguig is seeking a Fraud Investigator to identify, investigate, and prevent fraudulent activities across cards, accounts, and digital platforms. The role involves transaction monitoring, case investigation, risk assessment, and compliance adherence with decision-making on suspicious activity.

Depending on experience, you may handle complex fraud cases and guide junior investigators.

Qualifications

• Minimum bachelor's degree in a business/finance/accounting related field.
• 2–3 years banking processes and Fraud Operations experience; senior roles may require 3–8 years in fraud investigation or AML/KYC.
• Knowledge of fraud typologies including card-present and card-not-present scenarios.

Responsibilities

• Review fraud alerts and suspicious transactions across cards, accounts, payment channels, and digital platforms.
• Analyse customer behaviour, transaction histories, account activity, and red flags to identify unusual patterns.
• Investigate potential fraud cases through evidence gathering and verification of transaction legitimacy.
• Conduct reviews involving account takeover, identity theft, and various fraud scenarios.
• Use fraud monitoring tools such as NICE Actimize, FICO Falcon, SAS, or NICE where available.
• Approve, decline, close, reimburse, or elevate cases according to policies and risk assessments.
• Coordinate end-to-end alert reviews with internal and external stakeholders including compliance and risk teams.
• Prepare dashboards and reports on fraud trends, loss analysis, and risk themes.
• Senior roles may mentor juniors and contribute to training and knowledge sharing.

Skills

Fraud investigation

AML/KYC

Risk assessment

Data analysis

Stakeholder communication

Education

Bachelor's degree in Business/Finance/Accounting

Tools

Actimise

FICO Falcon

SAS

NICE

Job description

Tata Consultancy Services in Taguig is seeking a Fraud Investigator to identify, investigate, and prevent fraudulent activities across cards, accounts, and digital platforms. The role involves transaction monitoring, case investigation, risk assessment, and compliance adherence with decision-making on suspicious activity.

Depending on experience, you may handle complex fraud cases and guide junior investigators.