Hybrid Fraud Analyst: Card Security & Investigations

EastWest Bank; Taguig; Hybrid; PHP 350,000 - 550,000; Full time

Benefits offered by this job

Career development and training opportunities

Competitive salary package

Performance-based incentives

Job summary

A major banking institution in Taguig is looking for a Fraud Officer. In this role, you will analyze alerts from anti-fraud tools, oversee investigative analysis of disputes, and implement fraud prevention strategies. The ideal candidate should have at least 2 years of experience in fraud management and possess strong analytical and communication skills. Competitive salary, career development, and performance-based incentives are part of the offer.

Qualifications

• Minimum 2 years of experience in credit card business focusing on fraud management.
• Strong knowledge of credit card operations and banking industry.
• Ability to engage effectively across all levels.

Responsibilities

• Review and decide on real-time flagged credit and debit card transactions.
• Analyze fraud trends and recommend control enhancements.
• Conduct transaction verification through customer communication channels.
• Take action on potentially compromised accounts.
• Prepare and submit productivity and regulatory fraud reports.

Skills

Analytical skills

Problem-solving skills

Communication skills

Fraud management knowledge

Education

Bachelor's degree

Job description

A major banking institution in Taguig is looking for a Fraud Officer. In this role, you will analyze alerts from anti-fraud tools, oversee investigative analysis of disputes, and implement fraud prevention strategies. The ideal candidate should have at least 2 years of experience in fraud management and possess strong analytical and communication skills. Competitive salary, career development, and performance-based incentives are part of the offer.