Fraud Investigations Team Lead – Banking & Compliance

Tata Consultancy Services Limited; Taguig; Sur place; PHP 1 300 000 - 1 900 000; Plein temps

Résumé du poste

Tata Consultancy Services Limited in Metro Manila seeks a Team Lead – Fraud Investigations to guide a team of analysts handling suspicious transactions and AML/KYC cases across BFSI processes. You will ensure high-quality investigations, SLA adherence, and strong client reporting.

The role focuses on risk, compliance, process improvements, and stakeholder management, with opportunities to drive automation and knowledge sharing across fraud operations.

Qualifications

• Graduate or postgraduate in Finance, Commerce, Business Administration or related field.

Responsabilités

• Lead, mentor and manage a team of fraud investigators (8–20 members).
• Review and approve fraud investigations across card/AT0/ID theft/AML/KYC·related cases.
• Ensure investigations are accurate, documented, and within SLA/TAT.
• Identify suspicious patterns and escalate high-risk cases appropriately.
• Provide regular reporting on trends, case volumes and KPIs to clients.
• Drive process improvements and automation opportunities in fraud operations.

Connaissances

Team management

Fraud investigations

Risk & compliance

Stakeholder management

Process improvement

Reporting & analytics

Formation

Graduate/Postgraduate in Finance, Commerce, Business Administration

Description du poste

Tata Consultancy Services Limited in Metro Manila seeks a Team Lead – Fraud Investigations to guide a team of analysts handling suspicious transactions and AML/KYC cases across BFSI processes. You will ensure high-quality investigations, SLA adherence, and strong client reporting.

The role focuses on risk, compliance, process improvements, and stakeholder management, with opportunities to drive automation and knowledge sharing across fraud operations.