Franchise Relations Manager

Cloudbreak Inc; Cebu City; On-site; PHP 500,000 - 800,000; Full time

Benefits offered by this job

HMO Coverage

Government-Mandated Benefits

15 Days Vacation Leave

10 Days Sick Leave (5 Convertible)

Group Accident Insurance

Job summary

Cloudbreak Inc. is seeking a Franchise Relations Manager to strengthen franchise partnerships and drive store performance across the region.

You will oversee franchisee relationships, monitor compliance with standards, and coordinate with internal teams to support franchise operations and development. The role requires fieldwork, strong communication and negotiation skills, and a track record of improving franchise profitability.

Qualifications

• Bachelor's degree in any field required.
• 4–7 years of related experience preferred.
• Strong financial literacy and ability to analyze store statements.
• Excellent communication, negotiation and interpersonal skills.
• Willingness to perform fieldwork as needed.

Responsibilities

• Manage and strengthen relationships with franchise partners.
• Monitor store performance and propose strategies to improve sales and profitability.
• Ensure compliance with operating procedures, product standards and materials.
• Coordinate with accounting, compliance, manufacturing, marketing, and support teams to resolve franchise concerns.
• Identify opportunities to attract and recruit qualified franchise partners.
• Support franchise expansion and store conversion initiatives.
• Analyze financial statements to identify improvement opportunities.
• Provide operational guidance and support to franchise partners.
• Lead and coach assigned team members to achieve objectives.

Skills

Franchise relationship management

Store operations improvement

Franchise compliance

Financial analysis

Stakeholder management

Team leadership

Education

Bachelor's degree

Job description

About the Opportunity

An established organization in the bakery, food retail, and franchise industry is seeking a Franchise Relations Manager to strengthen franchise partnerships, improve store performance, and support franchise business development.

The successful candidate will oversee franchisee relationships, monitor operational compliance, identify business improvement opportunities, and coordinate with internal departments to support the effective operation of franchise stores across the assigned region.

Key Responsibilities

• Manage and strengthen business relationships with franchise partners.
• Monitor franchise store performance and recommend strategies to improve sales and profitability.
• Ensure franchisees comply with established operating procedures, product standards, and raw material requirements.
• Coordinate with accounting, compliance, manufacturing, marketing, and support teams to address franchise concerns.
• Identify and develop opportunities to attract qualified franchise partners.
• Support franchise expansion initiatives and store conversion activities.
• Analyze store financial statements and operating performance to identify improvement opportunities.
• Provide operational guidance and support to franchise partners.
• Lead and coach assigned personnel to achieve franchise operations objectives.
• Resolve operational issues through effective stakeholder coordination and problem-solving.

Qualifications and Experience

Required:

• College graduate; any degree course.
• 4–7 years of related work experience, as specified in the job description.
• Computer literacy and financial competency, including the ability to analyze store financial statements.
• Strong communication, negotiation, coordination, and interpersonal skills.
• Ability to manage business relationships and support franchise operational performance.
• Willingness to perform fieldwork as required by the position.

Additional job-related training and competencies:

• Food safety training
• Leadership training
• Coaching ability

Key Skills

• Franchise relationship management
• Store operations and sales improvement
• Franchise compliance and operational standards
• Financial performance analysis
• Stakeholder management and negotiation
• Team leadership and coaching

Compensation and Benefits

• HMO Coverage
• Government-Mandated Benefits
• 15 Days Vacation Leave
• 10 Days Sick Leave (5 Days Convertible)
• Group Accident Insurance

Why Consider This Opportunity?

This position provides an opportunity to manage franchise relationships, support store performance improvements, and contribute to franchise network development across an established food retail business.

Equal Opportunity Statement

Qualified candidates will be considered based on their skills, experience, and job-related qualifications, without unlawful discrimination based on characteristics protected under applicable Philippine laws.