Franchise Growth & Operations Manager

Sola Food OPC; Mandaluyong; On-site; PHP 558,000 - 1,004,000; Full time

Job summary

Pepa Wings is seeking a Franchise Manager to lead franchise operations, support franchisees, and drive compliance with brand standards. The role focuses on coaching, training, performance monitoring, and strong relationship management to help franchise owners maximize potential.

The ideal candidate will have 3–5 years in franchise/restaurant operations, experience in franchise support, and a solid understanding of food service.

Qualifications

• Bachelor's degree in Business Administration, Hospitality Management, Restaurant Management, Entrepreneurship or related field.
• 3–5 years in franchise operations, restaurant operations, retail operations or multi-unit management.
• Experience in franchise support and operational auditing preferred.

Responsibilities

• Franchise Operations Management
• Franchisee Support and Relationship Management
• Training and Development
• Quality Assurance and Compliance
• New Store Opening Support
• Performance Management
• Reporting and Administration

Skills

Franchise operations

Store auditing

Food safety compliance

Training facilitation

Operational excellence

Relationship management

Coaching & mentoring

Communication skills

Attention to detail

Problem solving

Education

Bachelor's degree in business administration / related field

Job description

Pepa Wings is seeking a Franchise Manager to lead franchise operations, support franchisees, and drive compliance with brand standards. The role focuses on coaching, training, performance monitoring, and strong relationship management to help franchise owners maximize potential.

The ideal candidate will have 3–5 years in franchise/restaurant operations, experience in franchise support, and a solid understanding of food service.