Fragrance Education & In-Store Training Lead

Topserve Service Solutions, Inc.; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A leading service solutions provider is seeking an Education Executive to enhance its craftsmanship philosophy through effective education and in-store training. This role involves delivering hands-on training in retail settings, mentoring staff, and collaborating with various teams to drive client engagement. The ideal candidate will have 3–5 years of relevant experience, fluency in English, and a passion for fragrance and client experience, alongside proficiency in Microsoft Office. Willingness to travel for store visits is essential.

Qualifications

• 3–5 years’ experience in education, training, retail, or brand roles.
• Passion for fragrance, craftsmanship, and client experience.
• Comfortable with reporting and KPIs.

Responsibilities

• Deliver face-to-face training and mentoring in stores.
• Identify training needs and support onboarding and product launches.
• Monitor service standards and implement action plans.

Skills

Fluent in English

Strong presentation skills

Facilitation skills

High emotional intelligence

Relationship-building

Tools

Microsoft Office

Job description

A leading service solutions provider is seeking an Education Executive to enhance its craftsmanship philosophy through effective education and in-store training. This role involves delivering hands-on training in retail settings, mentoring staff, and collaborating with various teams to drive client engagement. The ideal candidate will have 3–5 years of relevant experience, fluency in English, and a passion for fragrance and client experience, alongside proficiency in Microsoft Office. Willingness to travel for store visits is essential.