Fragrance Education & Retail Partnerships Lead

Topserve Service Solutions, Inc.; Makati; On-site; PHP 480,000 - 640,000; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Government Mandated Benefits

Job summary

A leading service solutions company is seeking a Retail Education and Partnership Executive in Makati. The role focuses on in-store training, coaching, and partnerships, requiring 3-5 years of experience in education or retail. Ideal candidates should have a passion for fragrance, strong communication skills, and be comfortable with KPIs and reporting. This is a field-focused role that involves significant travel for store visits and partner trainings, ensuring excellence in client engagement and product knowledge.

Qualifications

• 3–5 years’ experience in education, training, retail, or brand roles.
• Passion for fragrance, craftsmanship, and client experience.
• Comfortable with reporting and KPI analysis.

Responsibilities

• Deliver face-to-face training, coaching, and mentoring in stores.
• Identify training needs and support onboarding and new product launches.
• Monitor Mystery Shopper results and implement action plans.

Skills

Fluent in English

Strong presentation skills

Facilitation skills

Relationship-building

High emotional intelligence

KPI reporting

Microsoft Office tools

Education

Bachelor's degree

Job description

A leading service solutions company is seeking a Retail Education and Partnership Executive in Makati. The role focuses on in-store training, coaching, and partnerships, requiring 3-5 years of experience in education or retail. Ideal candidates should have a passion for fragrance, strong communication skills, and be comfortable with KPIs and reporting. This is a field-focused role that involves significant travel for store visits and partner trainings, ensuring excellence in client engagement and product knowledge.