Fragrance Education Lead - In-Store Training

Topserve Service Solutions, Inc.; Makati; Hybrid; PHP 334,800 - 558,000; Full time

Job summary

A leading service solutions company in the Philippines is seeking an experienced Education Executive to enhance their craftsmanship philosophy through impactful education and coaching. The role involves delivering in-store training, identifying training needs, and collaborating with various teams. The ideal candidate should have 3-5 years of relevant experience and be fluent in English. This position is primarily field-focused, requiring travel for training and store visits.

Qualifications

• 3–5 years’ experience in education, training, retail, or brand roles.
• Fluency in English with strong presentation and facilitation skills.
• Passionate about fragrance and client experience.
• High emotional intelligence and relationship-building skills.
• Comfortable with reporting and KPIs.
• Willing to travel for store visits.

Responsibilities

• Deliver face-to-face training and coaching in stores.
• Monitor Mystery Shopper results and improve service standards.
• Support lifestyle marketing through partnerships.
• Track training performance and prepare reports.
• Collaborate with Retail, Marketing, and Education teams.

Skills

Training and coaching

Presentation skills

Relationship-building

Reporting and KPI management

Tools

Microsoft Office

Job description

A leading service solutions company in the Philippines is seeking an experienced Education Executive to enhance their craftsmanship philosophy through impactful education and coaching. The role involves delivering in-store training, identifying training needs, and collaborating with various teams. The ideal candidate should have 3-5 years of relevant experience and be fluent in English. This position is primarily field-focused, requiring travel for training and store visits.