Fragrance Education & In-Store Coaching Lead

Topserve Service Solutions, Inc.; Makati; Presencial; PHP 446.400 - 669.600; Jornada completa

Descripción de la vacante

A prominent service solutions provider is seeking an Education Executive in Metro Manila to drive productivity and client engagement through hands-on coaching and training in stores. This field-focused role involves assessing training needs, facilitating onboarding, and enhancing service standards. Ideal candidates should have 3-5 years of relevant experience, strong English skills, and a passion for fragrance and client experience. Willingness to travel for store visits is necessary.

Formación

• 3–5 years’ experience in education, training, retail, or brand roles.
• Fluent in English with strong presentation and facilitation skills.
• Willing to travel for store visits and partner trainings.

Responsabilidades

• Deliver face-to-face training, coaching, and mentoring in stores.
• Identify training needs and support onboarding and product launches.
• Monitor Mystery Shopper results and improve service standards.

Conocimientos

Education and training

Fluent in English

Presentation skills

Emotional intelligence

KPI reporting

Herramientas

Microsoft Office

Descripción del empleo

A prominent service solutions provider is seeking an Education Executive in Metro Manila to drive productivity and client engagement through hands-on coaching and training in stores. This field-focused role involves assessing training needs, facilitating onboarding, and enhancing service standards. Ideal candidates should have 3-5 years of relevant experience, strong English skills, and a passion for fragrance and client experience. Willingness to travel for store visits is necessary.