Fragrance Education & In-Store Coaching Lead

Topserve Service Solutions, Inc.; Makati; On-site; PHP 446,400 - 669,600; Full time

Job summary

A prominent service solutions provider is seeking an Education Executive in Metro Manila to drive productivity and client engagement through hands-on coaching and training in stores. This field-focused role involves assessing training needs, facilitating onboarding, and enhancing service standards. Ideal candidates should have 3-5 years of relevant experience, strong English skills, and a passion for fragrance and client experience. Willingness to travel for store visits is necessary.

Qualifications

• 3–5 years’ experience in education, training, retail, or brand roles.
• Fluent in English with strong presentation and facilitation skills.
• Willing to travel for store visits and partner trainings.

Responsibilities

• Deliver face-to-face training, coaching, and mentoring in stores.
• Identify training needs and support onboarding and product launches.
• Monitor Mystery Shopper results and improve service standards.

Skills

Education and training

Fluent in English

Presentation skills

Emotional intelligence

KPI reporting

Tools

Microsoft Office

Job description

A prominent service solutions provider is seeking an Education Executive in Metro Manila to drive productivity and client engagement through hands-on coaching and training in stores. This field-focused role involves assessing training needs, facilitating onboarding, and enhancing service standards. Ideal candidates should have 3-5 years of relevant experience, strong English skills, and a passion for fragrance and client experience. Willingness to travel for store visits is necessary.