Food & Beverage Leader - Elevate Service & Profit

Vikings Group of Companies; Santa Rosa; On-site; PHP 420,000 - 600,000; Full time

Job summary

Vikings Group of Companies is seeking an experienced and dynamic Food and Beverage Manager to join NIU, Nuvali. This is a full-time position that oversees all food and beverage operations at our establishment, ensuring exceptional service delivery, maintaining operational excellence, and driving revenue growth while upholding our commitment to quality and customer satisfaction.

The role requires leading a diverse team, managing inventory and budgets, ensuring health and safety standards, and

Qualifications

• Minimum 3–5 years of experience in food and beverage management or a similar supervisory role within the hospitality industry.
• Strong knowledge of health codes and hospitality best practices.
• Excellent customer service skills with the ability to handle challenging situations diplomatically.
• Proficiency in POS systems and restaurant management software.
• Demonstrated ability to meet sales targets and manage budgets effectively.

Responsibilities

• Oversee all food and beverage service operations, ensuring compliance with health and safety standards and company policies.
• Manage and supervise a team of waiting staff and kitchen personnel, providing guidance, training and performance evaluation.
• Monitor inventory levels and manage stock control to minimize wastage whilst maintaining optimal supply levels.
• Coordinate with the kitchen team to ensure timely and accurate food preparation and presentation.
• Manage customer reservations and seating arrangements to optimize guest experience and table turnover.
• Address customer complaints and concerns promptly and professionally, resolving issues to maintain satisfaction.
• Develop and implement strategies to increase food and beverage sales and enhance customer retention.
• Conduct regular staff training sessions on menu knowledge, service standards and customer service excellence.
• Maintain detailed records of sales, expenses and operational metrics for reporting purposes.
• Ensure the dining environment is clean, welcoming and properly maintained at all times.

Skills

F&B management

Team leadership

Customer service

POS systems

Budget management

Tools

Restaurant management software

Job description

Vikings Group of Companies is seeking an experienced and dynamic Food and Beverage Manager to join NIU, Nuvali. This is a full-time position that oversees all food and beverage operations at our establishment, ensuring exceptional service delivery, maintaining operational excellence, and driving revenue growth while upholding our commitment to quality and customer satisfaction.

The role requires leading a diverse team, managing inventory and budgets, ensuring health and safety standards, and