On-site - Iloilo | No Exp Required | High/Senior High School | Full-time
Job Description
The Food Attendant ensures exceptional dining experiences by providing efficient and friendly service to customers. This includes taking orders, serving food and beverages, and maintaining a clean and welcoming dining area.
Key Responsibilities
- Customer Service: Greet and seat guests warmly; provide menus and assist with menu selections or recommendations; take food and drink orders accurately and relay them to the kitchen staff; address customer inquiries and ensure their satisfaction during their visit.
- Food and Beverage Service: Serve food and drinks promptly and in an appealing manner; refill drinks, clear used dishes, and attend to customer needs; handle special requests or dietary restrictions.
- Dining Area Maintenance: Set up tables with appropriate tableware, linens, and condiments; clear and reset tables after guests leave; keep the dining area and service stations clean and organized.
- Cashiering and Billing: Present and process bills for customers; handle payments, including cash, credit card, and digital transactions accurately.
- Health and Safety Compliance: Follow all food safety and hygiene protocols; ensure the dining area complies with health and safety regulations.
Qualifications and Skills
- Education: High school diploma or equivalent preferred; formal training in food service or hospitality is an advantage but not required.
- Experience: Previous experience in food service, hospitality, or customer service preferred but not mandatory for entry-level positions; familiarity with POS systems is a bonus.
- Skills: Excellent customer service and communication; ability to multi-task in a fast-paced environment; strong attention to detail; teamwork; good physical stamina for standing/walking.
- Personal Attributes: Friendly, professional, calm under pressure; reliable with flexible availability including evenings, weekends, and holidays.