FOH Server

IN THE MIDDLE CORPORATION; Metro Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

IN THE MIDDLE CORPORATION is hiring a Front-of-House Server to welcome guests, take orders, serve items, and ensure an enjoyable café experience. The role emphasizes strong communication, attention to detail, and the ability to work efficiently in a fast-paced environment.

Responsibilities include greeting guests, managing orders, serving food and drinks, maintaining cleanliness, handling payments, and collaborating with kitchen and bar staff to ensure smooth operations.

Qualifications

• Experience in food service or hospitality preferred.
• Strong communication and multitasking abilities.
• Neat, professional presentation and flexible scheduling.
• Basic menu knowledge and service etiquette.
• Customer-oriented with team spirit.

Responsibilities

• Greet guests, provide menus, and answer questions about offerings.
• Accurately take and relay orders to kitchen/bar for timely service.
• Serve food and beverages maintaining café standards for presentation and quality.
• Maintain tidy tables, dining areas, and service stations.
• Process bills, handle cash/card transactions, and issue receipts correctly.
• Coordinate with kitchen and bar staff to ensure smooth operations.
• Address guest concerns promptly to enhance the dining experience.

Skills

Strong communication

Multitasking

Interpersonal skills

Customer service

Job description

Position Overview

The FOH Server is responsible for delivering excellent customer service by welcoming guests, taking orders, serving food and beverages, and ensuring a pleasant dining experience. This role requires strong communication skills, attention to detail, and the ability to work efficiently in a fast-paced café environment.

Key Responsibilities

• Guest Service – Greet customers warmly, provide menus, and answer questions about offerings.

• Order Management – Accurately take and relay orders to the kitchen/bar, ensuring timely service.

• Food & Beverage Service – Serve items professionally, maintaining café standards for presentation and quality.

• Cleanliness & Organization – Maintain tidy tables, dining areas, and service stations.

• Payment Handling – Process bills, handle cash/card transactions, and issue receipts correctly.

• Team Collaboration – Coordinate with kitchen and bar staff to ensure smooth operations.

• Customer Satisfaction – Address guest concerns promptly and professionally to enhance their experience.

Qualifications

• Experience – Prior experience in food service or hospitality preferred.

• Skills – Strong communication, multitasking, and interpersonal skills.

• Appearance – Neat, professional presentation aligned with café standards.

• Flexibility – Willingness to work shifts, weekends, and holidays.

• Knowledge – Basic understanding of café menu items, beverages, and service etiquette.

Desired Attributes

• Customer-Oriented – Friendly, approachable, and service-driven.

• Team Player – Works well with colleagues to achieve smooth operations.

• Problem Solver – Handles unexpected situations calmly and effectively.

• Energetic – Positive attitude and enthusiasm in a lively café setting.