Food server

Jen Vic Grilled and Fruit Shake; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A local dining establishment in Iloilo City is looking for a Food Server to ensure an exceptional dining experience for guests. Responsibilities include taking orders, serving food, and maintaining a clean dining area. The ideal candidate should have strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment. Previous experience in hospitality is preferred.

Qualifications

• Previous experience as a food server or in the hospitality industry is advantageous.
• Basic math skills for billing and payment processing.

Responsibilities

• Greet guests warmly and escort them to their tables.
• Take accurate food and drink orders.
• Serve food and beverages promptly.
• Clear and clean tables after guests leave.
• Work closely with kitchen staff and other servers.

Skills

Excellent communication

Interpersonal skills

Attention to detail

Organizational skills

Ability to work under pressure

Education

High school diploma or equivalent

Job description

A Food Server is responsible for delivering exceptional customer service by ensuring guests have an enjoyable dining experience. They take food and beverage orders, serve meals, and maintain a welcoming atmosphere in the dining area.

Key Responsibilities:

Customer Interaction:

• Greet guests warmly and escort them to their tables.


• Provide menus and offer detailed knowledge of menu items and specials.


• Take accurate food and drink orders and communicate them to the kitchen staff.

Order Delivery:

• Serve food and beverages promptly, ensuring accuracy and presentation standards.


• Check back with customers to ensure their satisfaction during the meal.


• Address and resolve customer concerns or complaints professionally.

Cleanliness and Organization:

• Clear and clean tables after guests leave.


• Set tables with proper utensils, glassware, and linens for new guests.


• Maintain a clean and organized dining area at all times.

Team Collaboration:

• Work closely with kitchen staff, bartenders, and other servers to ensure smooth service.


• Assist in restocking supplies, such as napkins, condiments, and silverware.


• Support colleagues during busy periods or special events.

Qualifications and Skills:

• High school diploma or equivalent (preferred).


• Previous experience as a food server or in the hospitality industry (advantageous).


• Excellent communication and interpersonal skills.


• Ability to work in a fast-paced environment and handle pressure.


• Strong attention to detail and organizational skills.


• Basic math skills for billing and payment processing.

Physical Requirements:

• Ability to stand and walk for extended periods.


• Capable of lifting and carrying trays or other items up to 25 pounds.


• Willingness to work flexible shifts, including weekends and holidays.