Barista / Team Member

Bravefoods Global Concepts Holdings Inc.; Ilocos Norte; On-site; PHP 223,200 - 334,800; Full time

Job summary

A hospitality establishment in the Philippines is seeking a Front of House team member to deliver exceptional customer service. Responsibilities include greeting guests, taking orders, serving food and drinks, and maintaining a clean environment. Ideal candidates should possess strong communication skills, a professional demeanor, and the ability to multitask. Knowledge of food and beverage menus is a plus. Flexible working hours are required.

Qualifications

• Previous FOH or customer service experience preferred.
• Availability to work flexible hours including weekends and holidays.
• Knowledge of food and beverage menus, including allergens.

Responsibilities

• Greet and seat guests in a friendly, professional manner.
• Take food and beverage orders accurately and efficiently.
• Serve food and drinks with attention to detail.
• Maintain cleanliness of front-of-house areas.
• Handle guest inquiries and complaints professionally.

Skills

Strong communication skills

Ability to multitask

Professional appearance

Customer service orientation

Tools

POS system

Job description

As a member of the Front of House (FOH) Food and Beverage team, you’ll be the face of our establishment, delivering exceptional customer service while ensuring smooth daily operations. You’ll welcome guests, take orders, serve food and drinks, and maintain a clean and inviting atmosphere—all while providing a top-tier dining or hospitality experience.

• Greet and seat guests in a friendly, professional manner
• Take food and beverage orders accurately and efficiently
• Serve food and drinks to guests with attention to detail and timing
• Maintain cleanliness and organization of front-of-house areas (tables, service stations, etc.)
• Handle guest inquiries, feedback, and complaints with professionalism and urgency
• Process payments (cash, card, or digital) using POS systems
• Assist in setting up and breaking down for service (including cleaning, polishing glassware/cutlery, restocking supplies)
• Follow food safety and hygiene standards
• Collaborate with kitchen and bar staff to ensure smooth service
• Uphold the venue’s brand, values, and service standards
• Previous FOH or customer service experience (preferred but not always required)
• Strong communication and interpersonal skills
• Ability to multitask and stay calm under pressure
• Professional appearance and demeanor
• Availability to work flexible hours, including evenings, weekends, and holidays
• Knowledge of food and beverage menus, including allergens (training provided)
• POS system experience is a plus