FMCG Key Accounts Specialist — Puregold Expert

RAM Food Products Inc.; Metro Manila; On-site; PHP 300,000 - 540,000; Full time

Job summary

RAM Food Products Inc. is seeking a proactive Key Account Specialist to understand customer queries and resolve them promptly, while helping plan and implement effective sales strategies.

You will conduct in-depth market research, identify potential leads, manage customer accounts, and build long‑term relationships with key retailers.

The role requires strong communication, negotiation, analytical skills, FMCG experience, including handling Puregold accounts.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Sales, or related field.
• Proven work experience as Key Account Specialist or similar role.
• Knowledge of sales trends and developments.
• Excellent communication, presentation, and negotiation skills.
• Strong time management and organizational skills.
• Analytical and problem-solving abilities.
• Ability to work independently and collaboratively.
• Highly motivated and detail-oriented.
• Ability to conduct in-depth research.
• Willingness to work in a competitive environment.
• Provide excellent customer service.
• Experience handling Puregold accounts.
• FMCG industry experience is a must.

Responsibilities

• Process and record accurate customer data.
• Manage and maintain customer accounts.
• Gather customer requests and requirements.
• Assist KAM in planning and implementing sales strategies.
• Analyze and audit customer documents.
• Acknowledge and resolve customer queries and complaints.
• Prepare and present data analysis reports.
• Implement and monitor solution strategies.
• Build and maintain long-term customer relations.
• Assist in generating potential leads.
• Coordinate with internal and external teams.
• Ensure on-time delivery of products and services.

Skills

Communication

Presentation

Negotiation

Time management

Analytical

Team collaboration

Independent worker

Customer service

Research ability

Experience with Puregold

Education

Bachelor’s degree in Business Administration, Marketing, Sales, or a related field

Job description

RAM Food Products Inc. is seeking a proactive Key Account Specialist to understand customer queries and resolve them promptly, while helping plan and implement effective sales strategies.

You will conduct in-depth market research, identify potential leads, manage customer accounts, and build long‑term relationships with key retailers.

The role requires strong communication, negotiation, analytical skills, FMCG experience, including handling Puregold accounts.