First Mile Dispatch & Real-Time Ops Coordinator

SPX PHILIPPINES INC.; Naga; On-site; PHP 223,000 - 391,000; Full time

Job summary

SPX PHILIPPINES INC. is seeking a Supply Support professional to coordinate vehicle supply, communicate with agencies, and confirm truck assignments in support of dispatch plans.

The role bridges planning and execution by validating commitments in real time and by inputting data accurately for tracking and reporting. Responsibilities include daily agency communications, updating live trackers, escalating issues such as no-shows or delays, and coordinating with Operations on deployment status.

Qualifications

• Experience coordinating manpower and dispatch activities.
• Ability to monitor live dashboards and update status in real time.
• Attention to detail in logging deployments and interruptions.

Responsibilities

• Make daily communications to agencies to confirm manpower dispatch based on plan
• Update live trackers to reflect confirmed headcount and their status
• Escalate no-shows, delays, or under-commitments to the agencies
• Coordinate with Operations on deployment and manpower/truck status
• Log deployments and recovery actions taken during shortfalls and emergencies
• Ensure site and personnel readiness during Go-lives or ramp up.
• Ensuring asset/truck readiness and proper communications with maintenance for any repairs and escalations

Skills

Coordination

Vendor coordination

Dispatch tracking

Escalation management

Data entry

KPIs

Job description

SPX PHILIPPINES INC. is seeking a Supply Support professional to coordinate vehicle supply, communicate with agencies, and confirm truck assignments in support of dispatch plans.

The role bridges planning and execution by validating commitments in real time and by inputting data accurately for tracking and reporting. Responsibilities include daily agency communications, updating live trackers, escalating issues such as no-shows or delays, and coordinating with Operations on deployment status.