Fintech Customer Care Associate — Growth & Impact

Santaisabel; Mandaluyong; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading fintech company in Mandaluyong is seeking a Customer Care Associate to provide exceptional support and long-term solutions for customers. Candidates should possess at least a Bachelor's degree or equivalent qualifications, with fresh graduates encouraged to apply. The role involves answering customer inquiries through various mediums and contributing to a tech-forward environment. Opportunities for growth and development abound in this dynamic setting, making it an ideal place for aspiring professionals to thrive.

Qualifications

• Candidates must possess at least a Bachelor's or College Degree, or have completed some college courses in Finance.
• Fresh graduates are encouraged to apply with an emphasis on customer service skills.
• Experience in customer support, especially in the fintech space, is a plus.

Responsibilities

• Solve problems and answer questions for customers via various communication channels.
• Focus on long-term solutions and take ownership of your work.
• Contribute positively to team efforts and provide feedback to enhance the customer service experience.

Skills

Customer Service

Problem-solving

Adaptability

Communication

Education

Bachelor's degree in Finance or related field

Tools

Jira

Confluence

Job description

A leading fintech company in Mandaluyong is seeking a Customer Care Associate to provide exceptional support and long-term solutions for customers. Candidates should possess at least a Bachelor's degree or equivalent qualifications, with fresh graduates encouraged to apply. The role involves answering customer inquiries through various mediums and contributing to a tech-forward environment. Opportunities for growth and development abound in this dynamic setting, making it an ideal place for aspiring professionals to thrive.