Customer Care Pro - Hybrid Role with Growth & Perks

American Express Services Europe Limited; Taguig; Hybrid; PHP 335,000 - 603,000; Full time

Benefits offered by this job

Support for financial well-being

Comprehensive medical and dental benefits

Flexible working model

Generous paid parental leave

Access to wellness centers

Career development opportunities

Job summary

A leading financial services company is seeking a Customer Care Professional for future opportunities in Taguig. The role involves delivering exceptional customer service by evaluating account information and providing tailored solutions. Applicants should have at least 2 years of BPO experience and a proven track record of high performance. This position offers a hybrid work model and includes comprehensive benefits such as medical, dental, and career development opportunities.

Qualifications

• Minimum 2 years of BPO work experience.
• At least a year of voice account experience.
• Proven track record of high performance.

Responsibilities

• Deliver customer care in a fast-paced environment.
• Evaluate and recommend tailored customer solutions.
• Resolve inquiries and document account information.

Skills

BPO experience

Customer service

Sales experience

Relationship building

Job description

A leading financial services company is seeking a Customer Care Professional for future opportunities in Taguig. The role involves delivering exceptional customer service by evaluating account information and providing tailored solutions. Applicants should have at least 2 years of BPO experience and a proven track record of high performance. This position offers a hybrid work model and includes comprehensive benefits such as medical, dental, and career development opportunities.