Travel & Finance Associate — Customer Support

Recruitify_HR; Mandaluyong; On-site; PHP 25,000 - 35,000; Full time

Benefits offered by this job

Equity Incentive Plan

Performance Bonus

Health Maintenance Organization (HMO)

Job summary

A top recruitment company is seeking a Financial & Travel Associate to provide excellent customer service in a call center environment in Mandaluyong. The role involves assisting clients with travel arrangements, processing financial transactions, and maintaining accurate records of interactions. Candidates should possess a Bachelor's degree in a relevant field and have 1-3 years of experience in customer service or travel-related roles. Strong communication skills and proficiency in CRM software are essential. Competitive compensation and benefits included.

Qualifications

• Bachelor's degree in a relevant field such as Business Administration or Travel Management.
• 1-3 years of experience in customer service or travel-related roles.
• Strong communication and interpersonal skills required.
• Proficiency in customer relationship management (CRM) software.

Responsibilities

• Assist clients with travel arrangements including booking flights and hotels.
• Provide exceptional customer service by addressing inquiries and resolving issues.
• Process financial transactions related to travel bookings accurately.
• Deliver timely updates regarding travel itineraries and changes.
• Maintain accurate records of client interactions and transactions.

Skills

Strong communication skills

Interpersonal skills

Detail-oriented

Problem-solving abilities

Proficiency in CRM software

Proficiency in travel booking systems

Education

Bachelor’s degree in Business Administration or related field

Job description

A top recruitment company is seeking a Financial & Travel Associate to provide excellent customer service in a call center environment in Mandaluyong. The role involves assisting clients with travel arrangements, processing financial transactions, and maintaining accurate records of interactions. Candidates should possess a Bachelor's degree in a relevant field and have 1-3 years of experience in customer service or travel-related roles. Strong communication skills and proficiency in CRM software are essential. Competitive compensation and benefits included.