FinTech CSR Pro: Onsite Support & Impact

Transcom; Manila; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Day 1 HMO

Rice Subsidy

Clothing Allowance

24/7 Teleconsult

Free Psychologist Consultation

In-house & Online Pharmacy

Retirement Fund

Free Meal & Medicine

Loyalty Incentives

Free Shuttle Service

Job summary

A customer service provider in Manila is seeking a Customer Service Representative (CSR) for a financial technology campaign. The role involves delivering exceptional customer service, managing inquiries, and maintaining product knowledge. Ideal candidates should excel in interpersonal skills, take ownership of quality, and thrive in a dynamic environment. Attractive benefits include Day 1 HMO, clothing allowance, and loyalty incentives.

Qualifications

• Highly motivated and prepared to work hard.
• Ability to listen and implement feedback.
• Strong focus on customer satisfaction.

Responsibilities

• Provide a full range of customer service via phone, fax, or email.
• Handle both incoming and outgoing calls.
• Perform data input tasks accurately.
• Meet or exceed targets set by team leaders.

Skills

Positive attitude

Very good interpersonal skills

Ownership for quality

Results focused

Flexibility and openness to change

Job description

A customer service provider in Manila is seeking a Customer Service Representative (CSR) for a financial technology campaign. The role involves delivering exceptional customer service, managing inquiries, and maintaining product knowledge. Ideal candidates should excel in interpersonal skills, take ownership of quality, and thrive in a dynamic environment. Attractive benefits include Day 1 HMO, clothing allowance, and loyalty incentives.