Banking CSR: Customer Care Pro (All Shifts)

Telesys BPO; Manila; On-site; PHP 201,000 - 357,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs and exclusive employee discounts

Diverse and supportive workplace

Job summary

A leading BPO company in Metro Manila is seeking dedicated individuals for the role of Call Center Agent/CSR. Responsibilities include serving as the first point of contact for customers, handling inquiries, and providing excellent service. Ideal candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. The position offers a full-time role with competitive salary, performance-based incentives, and opportunities for career growth. Join us and make an impact with every call.

Qualifications

• Strong communication skills in both written and verbal formats.
• Ability to work in a fast-paced, high-volume call center environment.
• Previous customer service experience is advantageous but not required.

Responsibilities

• Serve as the first point of contact for customers.
• Handle inquiries and resolve customer concerns.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills—both written and verbal

Ability to work in a fast‑paced, high‑volume call environment

Customer service experience

Education

High School graduate (college level or degree is an advantage)

Job description

A leading BPO company in Metro Manila is seeking dedicated individuals for the role of Call Center Agent/CSR. Responsibilities include serving as the first point of contact for customers, handling inquiries, and providing excellent service. Ideal candidates should possess strong communication skills and the ability to thrive in a fast-paced environment. The position offers a full-time role with competitive salary, performance-based incentives, and opportunities for career growth. Join us and make an impact with every call.