FinTech CSR: Onsite or Remote + Sign-On Bonus

GrowthHire Strategies; Pasig; On-site; PHP 334,800 - 558,000; Full time

Benefits offered by this job

Php30K to Php50K Sign On Bonus

Job summary

A leading customer service company is seeking Customer Service Representatives to join their team in Ortigas. Candidates should have at least 1 year of Financial BPO experience and strong communication skills. The role involves managing customer inquiries via calls, email, and live chat, ensuring high customer satisfaction, and adhering to client standards. A high school diploma is required. Attractive bonuses are offered for selected positions.

Qualifications

• At least 1 year of Financial BPO experience required.
• Experience in international accounts preferred.
• Must be willing to work onsite in Ortigas.

Responsibilities

• Receive and place inbound and outbound calls.
• Provide email and live chat support.
• Manage and resolve customer complaints.

Skills

Good communication skills

Ability to manage customer complaints

Data and research functions

Education

High School/Senior High School graduate

Job description

A leading customer service company is seeking Customer Service Representatives to join their team in Ortigas. Candidates should have at least 1 year of Financial BPO experience and strong communication skills. The role involves managing customer inquiries via calls, email, and live chat, ensuring high customer satisfaction, and adhering to client standards. A high school diploma is required. Attractive bonuses are offered for selected positions.