Financial & Travel Support Agent — Onsite

Crescendo Staffing and Business Consulting Inc.; Taguig; On-site; PHP 279,000 - 334,800; Full time

Benefits offered by this job

Sign-on bonus up to 20,000 PHP

HMO with dependents

Performance incentives

Outstanding benefits

Career growth and work-life balance

Job summary

A leading staffing and consulting firm is now hiring for a call center role focused on financial services and travel accounts in Taguig. Ideal candidates are those with basic to good English communication skills, and who are willing to work onsite and start immediately. The position offers a monthly salary between 25,000 to 30,000 PHP plus monetary benefits and up to 20,000 PHP sign-on bonus, along with health coverage for dependents and various incentives.

Qualifications

• Open to newbies, career shifters, or tenured agents.
• Must be willing to work onsite and start immediately.

Responsibilities

• Handle inbound and outbound calls for financial services and travel accounts.
• Assist customers with account inquiries, billing, payments, refunds, and reservations.
• Provide accurate information about financial products and travel policies.
• Resolve customer concerns following company policies and compliance standards.
• Maintain detailed records of customer interactions using a CRM system.

Skills

Basic to good English communication skills

Job description

A leading staffing and consulting firm is now hiring for a call center role focused on financial services and travel accounts in Taguig. Ideal candidates are those with basic to good English communication skills, and who are willing to work onsite and start immediately. The position offers a monthly salary between 25,000 to 30,000 PHP plus monetary benefits and up to 20,000 PHP sign-on bonus, along with health coverage for dependents and various incentives.