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Descripción de la vacante
A recruitment firm in Makati is seeking a Financial & Travel Associate to assist clients with travel arrangements and provide exceptional customer service. The role requires a Bachelor’s degree and 1-3 years of experience in customer service or travel-related positions. Candidates should possess strong communication skills and be detail-oriented. The position operates in a fast-paced call center environment, offering full-time opportunities and competitive benefits.
Formación
Bachelor’s degree in a relevant field like Business Administration or Travel Management.
1-3 years in customer service or travel-related roles.
Strong communication and interpersonal skills.
Detail-oriented with excellent problem-solving abilities.
Responsabilidades
Assist clients with travel arrangements including booking flights, hotels, and transportation.
Provide exceptional customer service by addressing inquiries and resolving issues efficiently.
Process financial transactions related to travel bookings accurately and securely.
Deliver timely updates and communications regarding travel itineraries and changes.
Maintain accurate records of client interactions and transactions.
Conocimientos
Strong communication skills
Interpersonal skills
Detail-oriented
Problem-solving abilities
Proficiency in CRM software
Proficiency in travel booking systems
Educación
Bachelor’s degree in Business Administration or Travel Management
Descripción del empleo
A recruitment firm in Makati is seeking a Financial & Travel Associate to assist clients with travel arrangements and provide exceptional customer service. The role requires a Bachelor’s degree and 1-3 years of experience in customer service or travel-related positions. Candidates should possess strong communication skills and be detail-oriented. The position operates in a fast-paced call center environment, offering full-time opportunities and competitive benefits.
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