Financial Services Support Specialist Voice

Private Advertiser; Taguig; On-site; PHP 201,000 - 268,000; Full time

Job summary

Private Advertiser in Metro Manila (Taguig) is seeking a customer service representative to support customers across phone, text, chat, and video channels in a fast-paced, high-volume environment.

The role requires at least 6 months of BPO customer service experience and 2 years of college; on-site work with flexible schedules and a training period, with emphasis on empathy and problem solving.

Qualifications

• 6 months of Customer Service Experience in BPO Industry.
• Completed at least 2 years of college education.

Responsibilities

• Provide customer support across multiple channels with empathy.
• Resolve inquiries and problems following guidelines and regulations.
• Escalate issues to senior staff when needed.
• Collaborate with team to improve customer experience.

Skills

Customer service

Education

2 years college education

Job description

Private Advertiser in Metro Manila (Taguig) is seeking a customer service representative to support customers across phone, text, chat, and video channels in a fast-paced, high-volume environment.

The role requires at least 6 months of BPO customer service experience and 2 years of college; on-site work with flexible schedules and a training period, with emphasis on empathy and problem solving.