Financial Services Production Agent: Banking & Collections

Gratitude Philippines; Manila; On-site; PHP 167,000 - 257,000; Full time

Benefits offered by this job

Joining bonus ₱40,000

Onsite work

Job summary

Gratitude Philippines is hiring a Production Agent on-site in Eton, Quezon City. The role requires experience in US/UK banking and telephony, with strong customer service and problem-solving skills.

The position offers a potential salary increase of up to 20% from your last drawn salary, plus a ₱2,400 allowance and a ₱40,000 joining bonus. Salary cap: applicants over ₱50,000 will not be considered.

Qualifications

• 1–2 years of experience in US or UK Banking and Telephony.
• Experience in Banking, Financial Collections, Fraud Prevention/Operations, Underwriting, Payouts/Payment Operations.
• Strong customer service and communication skills.

Skills

Problem solving

Communication

Customer service

International customers

Education

High School (old curriculum)

Senior High School

Some college (2nd year)

College graduate

Job description

Gratitude Philippines is hiring a Production Agent on-site in Eton, Quezon City. The role requires experience in US/UK banking and telephony, with strong customer service and problem-solving skills.

The position offers a potential salary increase of up to 20% from your last drawn salary, plus a ₱2,400 allowance and a ₱40,000 joining bonus. Salary cap: applicants over ₱50,000 will not be considered.