BANKING & FINANCIAL BPO PROFESSIONALS — GET A ₱40,000 JOINING BONUS!

Gratitude Philippines; Manila; On-site; PHP 167,000 - 257,000; Full time

Benefits offered by this job

Joining bonus ₱40,000

Onsite work

Job summary

Gratitude Philippines is hiring a Production Agent on-site in Eton, Quezon City. The role requires experience in US/UK banking and telephony, with strong customer service and problem-solving skills.

The position offers a potential salary increase of up to 20% from your last drawn salary, plus a ₱2,400 allowance and a ₱40,000 joining bonus. Salary cap: applicants over ₱50,000 will not be considered.

Qualifications

• 1–2 years of experience in US or UK Banking and Telephony.
• Experience in Banking, Financial Collections, Fraud Prevention/Operations, Underwriting, Payouts/Payment Operations.
• Strong customer service and communication skills.

Skills

Problem solving

Communication

Customer service

International customers

Education

High School (old curriculum)

Senior High School

Some college (2nd year)

College graduate

Job description

Have you worked in US or UK Banking, Collections, Fraud, Underwriting, or other Financial Services accounts?

Here's an opportunity to move into your next role with a potential salary increase of up to 20% from your last drawn salary PLUS a ₱40,000 JOINING BONUS!

We're looking for experienced financial services professionals with strong customer service, problem-solving, and communication skills.

JOB DETAILS

Position: Production Agent

Location: Eton, Quezon City

Work Setup: 100% Onsite

Salary: Up to 20% increase from last drawn salary + ₱2,400 allowance, depending on experience

Joining Bonus: ₱40,000

WHO SHOULD APPLY?

Education:

High School Graduate (old curriculum)

Senior High School Graduate

At least 2nd Year College Completed

College Graduates

Experience:1–2 years of experience in US or UK Banking and Telephony.

Must have experience in a relevant financial account, such as:

• Banking
• Financial Collections
• Fraud Prevention / Fraud Operations
• Underwriting
• Payouts / Payment Operations
• Other related financial services processes

Essential Skills:

Strong problem-solving and decision-making abilities.

Clear, assertive, and professional communication.

Good understanding of customer service operations.

Comfortable handling international customers and financial-related concerns.

.

COMPENSATION & BONUS

Enjoy a potential salary increase of up to 20% based on your last drawn salary, plus a ₱2,400 allowance and a ₱40,000 joining bonus!

Important salary qualification: Applicants requesting more than ₱50,000 are outside the approved budget and will not be considered.