Financial Customer Care Specialist - Onsite (HMO & 13th Pay)

Telework PH; Bulacan; In loco; PHP 244.000 - 292.000; Tempo pieno

Vantaggi offerti da questo lavoro

HMO upon regularization

Life Accident Protection Plan

Paid vacation and sick leaves

13th-month pay, overtime pay, holiday 

Annual salary increase

Descrizione del lavoro

Telework PH in Bulacan is seeking a Customer Service Representative for Financial Accounts to work onsite in San Rafael. The role involves handling inquiries, billing, and account concerns in a dayshift schedule, 40 hours per week, with ASAP start.

Ideal candidates have at least 3 years of financial customer service experience in a BPO, strong English communication, and a proven ability to resolve complaints and financial hardship cases.

Competenze

• At least 3 years of financial customer service experience in a BPO/call center.
• Experience handling customer complaints and financial hardship cases.
• Excellent English communication and problem-solving skills.
• Stable employment history with no employment gaps.

Mansioni

• Handle incoming customer inquiries and support requests.
• Assist with billing, invoices, payments, and account concerns.
• Address customer complaints and provide effective solutions.

Conoscenze

Financial customer service

Complaint handling

English communication

Descrizione del lavoro

Telework PH in Bulacan is seeking a Customer Service Representative for Financial Accounts to work onsite in San Rafael. The role involves handling inquiries, billing, and account concerns in a dayshift schedule, 40 hours per week, with ASAP start.

Ideal candidates have at least 3 years of financial customer service experience in a BPO, strong English communication, and a proven ability to resolve complaints and financial hardship cases.