Onsite Customer Care Specialist - Financial Services

Neksjob Corporation; Philippines; On-site; PHP 147,000 - 246,000; Full time

Job summary

Neksjob Corporation in the Philippines is looking for Customer Service Representatives for a Financial Account. You will assist customers with account inquiries, payments, billing questions, and other financial service issues while delivering excellent support.

Requirements include at least 6 months in customer service or call center, good English, basic computer skills, willingness to work onsite and on shifting schedules, and strong problem-solving abilities.

Qualifications

• At least 6 months of customer service or call center experience.
• Good English communication skills.
• Basic computer skills.
• Willing to work onsite and on shifting schedules.
• Strong customer service and problem-solving skills.
• Educational requirements depend on the specific account.

Responsibilities

• Assist customers with account inquiries, payment concerns, and billing questions.
• Provide excellent customer support for financial services.
• Resolve issues through strong problem-solving and communication.

Skills

Customer service

Communication skills

Problem solving

Computer skills

Job description

Neksjob Corporation in the Philippines is looking for Customer Service Representatives for a Financial Account. You will assist customers with account inquiries, payments, billing questions, and other financial service issues while delivering excellent support.

Requirements include at least 6 months in customer service or call center, good English, basic computer skills, willingness to work onsite and on shifting schedules, and strong problem-solving abilities.