Financial Account CSR — Onsite, Fresh Grads Welcome

Cald Well; Quezon City; On-site; PHP 201,000 - 279,000; Full time

Benefits offered by this job

HMO Coverage

Night Differential Pay

Rice Allowance

Paid Leaves

Holiday and Overtime Pay

Mental Wellness Program Starting Day 1

Insurance Coverage Starting Day 1

Free Medical Insurance upon Regulariz

Government-Mandated Benefits

13th Month Pay

Career Growth Opportunities

Job summary

Caldwell Communications is hiring for a Customer Service Representative for our Financial Account. This onsite, full-time role welcomes fresh graduates and those new to the BPO sector.

You will assist customers with financial account inquiries, updates, and transactions, delivering helpful service and accurate information. Responsibilities include handling product inquiries, documenting interactions, and resolving issues professionally.

Qualifications

• Good communication skills required.
• Basic computer skills required.
• Open to fresh graduates, career shifters, and applicants with no BPO experience.

Responsibilities

• Handle customer inquiries regarding financial products and services.
• Assist customers with financial account inquiries, updates, transactions, and general concerns.
• Provide accurate information and solutions to customers.
• Resolve issues professionally and efficiently.

Skills

Good communication

Basic computer skills

Education

High School Diploma (Old Curriculum)

Job description

Caldwell Communications is hiring for a Customer Service Representative for our Financial Account. This onsite, full-time role welcomes fresh graduates and those new to the BPO sector.

You will assist customers with financial account inquiries, updates, and transactions, delivering helpful service and accurate information. Responsibilities include handling product inquiries, documenting interactions, and resolving issues professionally.