Mass Hiring Bpo Agent - Financial Account - Paid Training

Cald Well; Metro Manila; On-site; PHP 201,000 - 290,000; Full time

Benefits offered by this job

HMO Coverage

Night Differential Pay

Rice Allowance

Paid Leaves

Holiday and Overtime Pay

Mental Wellness Program Starting Day 1

Insurance Coverage Starting Day 1

Free Medical Insurance upon Regulariz​

Government-Mandated Benefits

13th Month Pay

Career Growth Opportunities

Job summary

Caldwell Communications is seeking a Customer Service Representative for our Financial Account in Metro Manila. This onsite, full-time role welcomes fresh graduates and offers extensive training and support to help you start your BPO career.

In this position you will assist customers with financial inquiries, perform basic transactions, and provide accurate information while upholding high service standards. Training, benefits, and growth opportunities are provided to qualify for regularization.

Qualifications

• Fresh graduates welcome; training provided by Caldwell Communications.
• Willing to work onsite with shifting schedules.
• Basic computer skills required to perform daily tasks.

Responsibilities

• Handle customer inquiries regarding financial products and services
• Assist with account-related concerns and basic transactions
• Provide accurate information and solutions to customers
• Resolve issues professionally and efficiently
• Maintain proper documentation of customer interactions

Skills

Good communication skills

Basic computer skills

Willing to work onsite

Shifting schedules

Education

High School Graduate / Senior High School / ALS Graduate

Job description

Customer Service Representative – Financial Account
Onsite | Full-time | Fresh Graduates Welcome

ABOUT CALDWELL COMMUNICATIONS

Caldwell Communications is hiring Customer Service Representatives for our Financial Account. Whether you're a fresh graduate, career shifter, or looking to start your BPO career, we provide the training and support you need to succeed.

ROLE SUMMARY

Assist customers with financial account inquiries, account updates, transactions, and general concerns while delivering excellent customer service and accurate information.

RESPONSIBILITIES

• Handle customer inquiries regarding financial products and services
• Assist with account-related concerns and basic transactions
• Provide accurate information and solutions to customers
• Resolve issues professionally and efficiently
• Maintain proper documentation of customer interactions

QUALIFICATIONS

• At least 18 years old
• High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
• Open to fresh graduates, career shifters, and applicants with no BPO experience
• Good communication skills
• Basic computer skills
• Willing to work onsite and on shifting schedules

BENEFITS

• HMO Coverage
• Night Differential Pay
• Rice Allowance
• Paid Leaves
• Holiday and Overtime Pay
• Mental Wellness Program Starting Day 1
• Insurance Coverage Starting Day 1
• Free Medical Insurance upon Regularization
• Government-Mandated Benefits
• 13th Month Pay
• Career Growth Opportunities

WORK SETUP

• Onsite Work Setup
• Full-time Position
• Shifting Schedule