Mass Hiring Bpo Agent - Financial Account - Weekends Off

Cald Well

Quezon City

On-site

PHP 201,000 - 279,000

Full time

4 days ago

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Benefits offered by this job

HMO Coverage

Night Differential Pay

Rice Allowance

Paid Leaves

Holiday and Overtime Pay

Mental Wellness Program Starting Day 1

Insurance Coverage Starting Day 1

Free Medical Insurance upon Regulariz

Government-Mandated Benefits

13th Month Pay

Career Growth Opportunities

Job summary

Caldwell Communications is hiring for a Customer Service Representative for our Financial Account. This onsite, full-time role welcomes fresh graduates and those new to the BPO sector.

You will assist customers with financial account inquiries, updates, and transactions, delivering helpful service and accurate information. Responsibilities include handling product inquiries, documenting interactions, and resolving issues professionally.

Qualifications

Good communication skills required.
Basic computer skills required.
Open to fresh graduates, career shifters, and applicants with no BPO experience.

Responsibilities

Handle customer inquiries regarding financial products and services.
Assist customers with financial account inquiries, updates, transactions, and general concerns.
Provide accurate information and solutions to customers.
Resolve issues professionally and efficiently.

Skills

Good communication

Basic computer skills

Education

High School Diploma (Old Curriculum)

Job description

Customer Service Representative – Financial Account
Onsite | Full-time | Fresh Graduates Welcome

ABOUT CALDWELL COMMUNICATIONS

Caldwell Communications is hiring Customer Service Representatives for our Financial Account. Whether you're a fresh graduate, career shifter, or looking to start your BPO career, we provide the training and support you need to succeed.

ROLE SUMMARY

Assist customers with financial account inquiries, account updates, transactions, and general concerns while delivering excellent customer service and accurate information.

RESPONSIBILITIES

Handle customer inquiries regarding financial products and services
Assist with account-related concerns and basic transactions
Provide accurate information and solutions to customers
Resolve issues professionally and efficiently
Maintain proper documentation of customer interactions

QUALIFICATIONS

At least 18 years old
High School Graduate (Old Curriculum), Senior High School Graduate, or ALS Graduate
Open to fresh graduates, career shifters, and applicants with no BPO experience
Good communication skills
Basic computer skills
Willing to work onsite and on shifting schedules

BENEFITS